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Privacy policy

We respect your privacy rights and recognize the importance of secure transactions and information privacy. This Privacy Policy describes how Askjaffa.com collects, uses, shares, or otherwise processes your personal information through Askjaffa website www.askjaffa.com, its mobile application, m-site, IVR, and message services. This policy outlines our commitment to protecting your personal information and ensuring a safe and seamless user experience. 

  1. Information Collection

We may collect certain personally identifiable information (such as names, email addresses, and phone numbers) from users who choose to provide it voluntarily when using our website and WhatsApp chat service. We do not collect any sensitive personal information without your explicit consent.

  1. Use of Information

The information we collect is used solely for the purpose of facilitating the classified service and enhancing user experience. We may use this information to:

  • Enable communication between users and service providers.

  • Improve our website and services based on user feedback.

  • Respond to user inquiries and provide customer support.

  • Send important updates, notifications, and service-related information.

  1. Data Storage and Security

We take appropriate measures to ensure the security of your personal information. All data collected is stored securely on our servers and is protected against unauthorized access, loss, or misuse. However, please note that no method of data transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

  1. Data Sharing and Disclosure

We do not sell, trade, or rent users' personal information to third parties for marketing or any other purposes. We may, however, share personal information under the following circumstances:

  • With your explicit consent.

  • To comply with legal obligations, enforce our policies, or protect our rights or the rights of others.

  • In the event of a merger, acquisition, or sale of our business assets, where user information may be transferred as part of the transaction.

  1. Third-Party Websites and Services

Our website may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of these third parties. We recommend reviewing their privacy policies before providing any personal information.

  1. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately, and we will take steps to remove that information from our systems.

  1. Updates to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We encourage you to review this policy periodically for any updates. Your continued use of our website and services after any modifications indicates your acceptance of the revised privacy policy.

  1. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at charan@askjaffa.com

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